PayPal is reportedly refusing to hand over all of the funds that a Japanese indie game publisher raised on Indiegogo earlier this year.
Nyu Media, which is working with a development partner on a 2D fighting game called Yatagarasu Attack on Cataclysm, has been told it won’t receive the full amount until after the game is released.
In a post on its Indiegogo site (spotted by VG 24/7), Nyu Media founder Sean King says that PayPal sent an email noting it has “reserved” the funding and will release “up to 50 percent of the funds” before Yatagarasu is rolled out. The rest of the funds will only be released after PayPal gets hold of verified copies of paid invoices. King says PayPal has provided no option to discuss further, and only asked Nyu Media to contact it closer to the release date at the beginning of next year.
The crowdfunding campaign lasted from June 27 – August 11 this year, and the Yatagarasu team exceeded its $68,000 goal to raise a total of $118,243.
King is obviously upset with PayPal and says in the post:
We appreciate irony as much as the next person, but PayPal refusing to provide funds legitimately raised to complete a game until after the game is released isn’t just beyond ridiculous – it potentially derails the game development. To add insult to injury, not only do Nyu Media and the Yatagarasu developer team have rock solid track records, but we’ve already provided PayPal with documents providing the bona fides of Nyu Media, the developer, and the campaign.
Nyu Media and the Yatagarasu development team will be pressing its case with PayPal UK’s customer service — which is presumably where its PayPal account is based. In the worst case scenario, King says they may end up refunding PayPal donations and arrange for contributions via other methods.
We have reached out to PayPal and will update with any response provided.
Headline image via Thinkstock
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